Privacy Policy

Data Controller

The data controller is MIKROMED EUROPA SL, Calle de los Molinos, 13, 46980 Paterna (València), Spain. NIF: B25915943. Email: mikromedsl@gmail.com.

Types of data processed

The website may process the following categories of data:

• data voluntarily provided through the contact form on the website;
• data voluntarily provided by email or telephone;
• name, company, email address, country, type of request, market/application and message content, if entered by the user;
• name, surname, role, telephone number and other data voluntarily communicated by email or telephone;
• technical navigation data, such as IP address, technical logs, browser information, device information and access time;
• technical website preferences, such as language, if stored.

Purposes of processing

• receiving and managing requests sent through the contact form;
• responding to the user;
• responding to information requests;
• managing commercial or technical communications requested by the user;
• assessing possible B2B collaborations;
• managing requests relating to regulatory consulting, patented technologies, formulations, applications or services;
• ensuring website security, technical operation and maintenance;
• complying with legal obligations, where applicable.

Legal basis

• performance of pre-contractual measures or response to requests from the data subject;
• legitimate interest in managing B2B communications;
• compliance with legal obligations, where applicable;
• consent, only if services requiring it are activated in the future, such as newsletters or non-technical cookies.

Processing methods

Data is processed using appropriate IT and organizational measures, limiting access to authorized persons or necessary technical providers.

Data retention

• data sent through the contact form, email or telephone is used to receive and manage the request and is retained in email correspondence for the time necessary;
• data relating to commercial or pre-contractual relationships may be retained for the time necessary to manage the relationship and comply with legal obligations;
• technical logs are retained for limited periods according to the policies of technical and hosting providers.

Recipients and technical providers

Data may be processed by technical providers necessary for the operation of the website, including hosting providers, email services, technical maintenance and IT security providers.

The website may be hosted and distributed through technical infrastructures provided by Vercel or other equivalent technical providers.

International transfers

Some technical providers may process data outside the European Economic Area. In that case, processing will take place on the basis of the instruments provided by the applicable legislation.

Data subject rights

The data subject may exercise the rights of access, rectification, erasure, restriction, objection, portability where applicable and withdrawal of consent where processing is based on consent. Requests may be sent to mikromedsl@gmail.com.

Complaint to the authority

The data subject may lodge a complaint with the competent supervisory authority. In Spain, the reference authority is the Agencia Española de Protección de Datos — AEPD.

No automated decision-making

The website does not carry out automated decision-making or profiling through the website, unless configured differently in the future.

Policy updates

This notice may be updated to reflect technical, organizational or legal changes.